PLUSH FLUFFY XTRA OVERSIZED HAIR BONNET

**Processing and Shipping Information:**

Please allow 1-5 business days (excluding weekends and holidays) for order processing. Shipping times are estimated to be between 3-10 days. We currently only offer shipping within the continental USA.

**Note:** It is crucial to ensure that your name and address are correct when making a purchase. If an order is shipped to an incorrect address due to customer error, the customer will be responsible for the reshipment fee. By placing an order, you indicate your agreement with this policy.

**15-Day Return or Exchange Policy:**

We strive to ensure your complete satisfaction with every purchase. If for any reason you are not entirely satisfied with your order, we offer a hassle-free return or exchange policy within 15 days of receiving your item(s).

**Return Conditions:**
1. Items must be in their original condition, unused, and with all tags attached.
2. Returns must be initiated within 15 days of receiving your order.
3. Customers are responsible for return shipping costs unless the item received is defective or incorrect.

**Exchange Conditions:**
1. Exchanges are subject to availability. If the desired item is not available, a refund will be issued.
2. Items for exchange must be in their original condition, unused, and with all tags attached.
3. Exchange requests must be initiated within 15 days of receiving your order.

**How to Initiate a Return or Exchange:**
1. Contact our customer service team to request a return or exchange authorization.
2. Provide your order number and details of the item(s) you wish to return or exchange.
3. Follow the instructions provided by our customer service team for the return or exchange process.

**Refunds:**
Upon receiving and inspecting the returned item(s), we will process the refund within 3-5 business days. Refunds will be issued to the original payment method used for the purchase.

**Note:**
- Returns or exchanges that do not meet our policy criteria may be subject to refusal or partial refund.
- We reserve the right to modify or update our return and exchange policy at any time without prior notice.

PLEASE BE AWARE THAT EVERY ITEM IN THIS COLLECTION IS LIMITED EDITION, AS WE ONLY HAVE ACCESS TO CERTAIN FABRICS IN LIMITED QUANTITIES. DON’T MISS OUT ON THE OPPORTUNITY TO OWN THESE DISTINCTIVE, BEAUTIFULLY CRAFTED PIECES THAT ARE BOUND TO MAKE AN IMPACT. SHOP NOW BEFORE THEY VANISH FROM OUR INVENTORY!

**General Care Instructions:**

**For Scrunchies and Fluffy Scrunchies:**
1. Hand wash or machine wash in a protective pouch on a gentle cycle with cold water. *DO NOT WASH FLEECE SCRUNCHIES, SPOT CLEAN INSTEAD.
2. Use a mild detergent to preserve the fabric and colors.
3. Avoid using bleach or harsh chemicals.
4. Air dry flat or hang to dry to maintain shape and elasticity.
5. If needed, gently reshape the scrunchie while damp.
6. Avoid ironing or exposing to high heat as it may damage the fabric.

**For Fluffy Hair Bonnets:**
1. Spot clean as needed with a damp cloth or sponge.
2. If necessary, hand wash gently with cold water and mild detergent.
3. Do not wring or twist the bonnet, as it may damage the fabric.
4. Air dry flat or hang to dry away from direct heat or sunlight.
5. Do not iron or use high heat on the bonnet, as it may flatten or damage the fluffiness.
6. Store the bonnet in a dry, cool place when not in use to maintain its shape and fluffiness.

**For Scrunchie Satchel:**
1. Spot clean with a damp cloth or sponge as needed.
2. If necessary, depending on the type of material, hand wash gently with mild detergent and cold water.
3. Air dry flat or hang to dry away from direct heat or sunlight.
4. Do not machine wash or submerge in water, as it may damage the material or shape.
5. Avoid using bleach or harsh chemicals.
6. Store the satchel in a cool, dry place when not in use to maintain its condition.

By following these care instructions, you can ensure the longevity and quality of your scrunchies, fluffy scrunchies, fluffy hair bonnets, and scrunchie satchel for continued enjoyment and use.

Need assistance? We’re here to help! Just let us know what you need, and we’ll do our best to assist you. Contact : support@akoenog.com